Política de Privacidad

At Fersa, we are committed to protecting and respecting your privacy. This document explains how we collect, use, store, and protect your personal information.

1. Data Collection
We collect personal data when you:

Make a reservation on our website.

Contact our customer service.

Use our official channels (chat, WhatsApp, or email).

The data may include:

Full name

National ID number

Telephone number

Email address

Payment information

2. Use of Information
We use your data only to:

Process and confirm reservations.

Provide customer service.

Issue receipts and invoices.

Comply with legal and tax regulations.

3. Data Protection
Your data is stored on secure servers.

We implement technical and organizational security measures to prevent unauthorized access.

We do not sell or share your information with third parties without your consent, except when required by law.

4. User Rights
You can access, correct, or delete your personal data at any time by contacting us through our official channels.

If you wish to withdraw your consent for the processing of your data, you can formally request it.